Privacy Policy

1. Information We Collect

WebUltro Technologies ("WebUltro", "we", "us", or "our") operates the website webultro.in and provides digital marketing, website design, and lead-generation services to businesses in Lucknow and across India. This Privacy Policy explains what information we collect from visitors and clients, how we use it, and the choices you have.

We may collect the following categories of information:

• Contact details you submit through our enquiry forms, call-back requests, or WhatsApp chat — such as your name, phone number, email address, business name, and city.
• Project information you share with us, including details about your business, industry, marketing goals, budget range, and any files or assets you provide.
• Communication records, such as call logs, WhatsApp messages, and email correspondence with our team.
• Technical and usage data collected automatically when you browse our website, including IP address, browser type, device information, pages visited, and referral source.
• Payment-related information where applicable, such as billing name, GSTIN, and transaction references (we do not store full card or UPI credentials — these are processed by our secure payment gateway partners).

2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries, prepare proposals, and provide quotes for our services.
• Deliver and manage the digital marketing, website, or design services you have engaged us for.
• Communicate with you about your project, campaigns, invoices, and account updates.
• Improve our website, services, and customer experience.
• Send occasional updates, offers, or marketing communications, where you have not opted out.
• Comply with legal, accounting, or regulatory requirements.

3. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to understand how visitors use our site, remember your preferences, and measure the performance of our marketing campaigns (for example, Google Ads and Meta/Facebook Ads conversion tracking). You can control or disable cookies through your browser settings; however, some parts of the website may not function as intended if cookies are disabled.

4. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• With trusted service providers and sub-contractors who assist us in delivering our services (such as hosting providers, ad platforms, CRM or communication tools), under confidentiality obligations.
• With payment processors, solely to complete transactions you have authorised.
• If required by law, court order, or governmental request.
• In connection with a business transfer, merger, or acquisition involving WebUltro Technologies, where your information may be transferred as part of that transaction.

5. Third-Party Tools & Ad Platforms

We may use third-party platforms such as Google Ads, Google Analytics, Meta (Facebook/Instagram) Ads Manager, WhatsApp Business, and email or CRM tools to run campaigns and manage client communication. These platforms have their own privacy policies governing how they process data, and we encourage you to review them. Where we run advertising or SEO/AEO campaigns on behalf of a client, any customer data involved is handled under the client's own privacy obligations, and WebUltro acts as a service provider.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we hold from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to provide our services, maintain business records, meet legal and tax obligations, and resolve any disputes. When information is no longer required, we take reasonable steps to delete or anonymise it.

8. Your Rights & Choices

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal or contractual retention requirements.
• Opt out of marketing communications at any time by replying "STOP" to our messages or contacting us directly.

To exercise any of these rights, please contact us using the details in the "Contact Us" section below.

9. Children's Privacy

Our website and services are intended for business owners and adults. We do not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. Continued use of our website or services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please reach out to us:

• WebUltro Technologies
• Address: 2nd Floor, Tikait Rai Talab Road, Lucknow, Uttar Pradesh
• Phone: +91 91941 43002
• Website: webultro.in